SIA Knowledge Centre
Refresher material aligned to SIA training standards. Complements, does not replace, formal training.
Searching
Consent, dignity, systematic. Never intimate. Same sex where possible.
Conflict Management
Communicate, calm, contain — force is last resort.
Use of Force
Legal, necessary, proportionate, reasonable. Justify every action.
Body-Worn Cameras
GDPR-compliant recording. Announce use. Retain per policy.
Dynamic Risk Assessment (DRA)
Continuous assessment — SAFER model.
Recording Evidence
Contemporaneous, factual, complete. If you didn't write it, it didn't happen.
Customer Service
Security IS customer service. First and last impression of the venue.
Drug Awareness
Recognise substances and effects to protect customers and evidence.
Alcohol Awareness
Refuse service to drunk. Know the signs and stages.
UK Terror Threat Levels
Set by JTAC. Determines response posture.
ACT — Action Counters Terrorism
National counter-terrorism awareness — reporting suspicious activity.
Run Hide Tell
National protocol for firearms and weapons attacks.